Returns & Exchanges
At SINI, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece isn't the perfect fit for your space, we are here to help facilitate a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your items in their original SINI packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture pieces through our customer service team.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.