Frequently Asked Questions
Everything you need to know about bringing SINI into your home.
What materials are used in SINI home products?
We prioritize sustainable, high-quality materials including FSC-certified wood, organic cotton, and recycled ceramics to ensure durability and style.
How long will it take for my furniture to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items, our white-glove delivery service will contact you within 48 hours to schedule a specific window.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, SINI ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
How do I care for my SINI textiles?
Most of our linens and cushion covers are machine washable on a gentle cycle. We recommend air drying to preserve the integrity of the natural fibers.
Is assembly required for your furniture?
Some of our larger pieces require minimal assembly. All necessary tools and easy-to-follow instructions are included in the box.